Protecting Dropzone Data & Jumper Trust

Introduction

EZDZ LLC (“we”, “us”, or “our”) provides software tools that help dropzones manage operations, bookings, payments, and communications. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our platform, sites, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the Services.

Information We Collect

We collect information in three primary ways: (a) information you provide directly, (b) information automatically collected about your use of the Services, and (c) information we receive from third parties.

How We Use Information

We use personal information to operate, maintain, and enhance the Services, including:

• Provisioning accounts, authenticating users, and enabling core features such as manifest, bookings, payments, and analytics.
• Processing transactions, deposits, and refunds through integrated payment providers (e.g., Stripe Connect).
• Providing customer support, resolving issues, and improving reliability of the Services.
• Sending operational communications, booking confirmations, updates, and product announcements.
• Analyzing usage trends to develop new features, troubleshoot performance, and improve user experience.
• Complying with legal obligations, enforcing agreements, and protecting EZDZ LLC, our customers, and the public from harmful activity.

How We Share Information

We do not sell personal information. We share information only as necessary to provide the Services or as required by law:

• Service providers who assist with infrastructure, analytics (including Ribbit), communications, customer support, and payment processing.
• Dropzone administrators and staff authorized to access operational data relevant to their dropzone.
• Payment processors such as Stripe Connect for the purpose of completing transactions and fulfilling compliance obligations.
• Regulators, law enforcement, or other parties when required by applicable law, regulation, legal process, or to protect rights, property, or safety.
• In connection with a business transaction such as a merger, acquisition, financing, or sale, subject to appropriate confidentiality protections.

Cookies & Tracking Technologies

Our Services primarily rely on first-party analytics and do not require traditional browser cookies. However, certain third-party providers may use cookies, local storage, or similar tracking technologies as part of their integrations. You can manage cookie preferences via your browser settings or opt-out tools provided by analytics vendors.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we will delete or anonymize it in accordance with industry standards.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and regular monitoring. No system is completely secure, and we encourage administrators and jumpers to use strong passwords and enable available security features.

International Data Transfers

EZDZ LLC is headquartered in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. We take steps to ensure any international transfers comply with applicable laws.

Children’s Privacy

The Services are not intended for individuals under the age required to sign liability waivers or consent to data processing under local law. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information, please contact us so we can take appropriate action.

Your Choices & Rights

Depending on your jurisdiction, you may have rights to access, correct, update, or delete personal information. You may also have the right to object to or restrict certain processing activities, or request portability of your data. Requests can be submitted by emailing door@ezdz.xyz.

If you receive marketing emails from us, you can unsubscribe using the link provided in those communications. Operational emails (such as booking confirmations) will continue as they are part of the Services.

Third-Party Links & Services

The Services may include links to third-party websites or integrations (e.g., Stripe dashboards, Ribbit analytics portals). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date below and, where required by law, provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out here.