Customer SpotlightMonth 1 — Full Results

What Month 1 on EZDZ looked like for Skydive Buckeye

143 bookings. Add-on attach rate up 5.5x. $1,701 in abandoned bookings recovered automatically — and their calendar was closed for six weeks of it while they leased out their aircraft.

First 30 days on EZDZ — final results

5.5xAdd-on attach rateUp from 9.7% to 53.8% on EZDZ
$265Avg. booking valueUp from $196 on their old system
~42 hrsStaff time saved — Month 1315 automated emails sent

Before EZDZ, Skydive Buckeye was handling bookings, payments, and waivers across separate tools. Add-ons were mentioned at the desk — when staff remembered to bring them up. Abandoned bookings meant manual follow-up, or no follow-up at all. Switching to EZDZ didn't change what happened on jump day. It changed what happened before customers ever showed up. Add-ons surfaced automatically at checkout. Abandoned bookings got nudged without anyone on staff doing anything. The numbers above are what that looks like after one month.

Here's the part that makes it stand out: right after going live, Skydive Buckeye leased out their aircraft and closed their calendar for the first six weeks. No loads flew in that window. The bookings above still came in — people reserving jump slots more than a month out, before a single load had taken off under the new system. That's what happens when the booking flow works even with the plane grounded.

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What actually changed

Skydive Buckeye didn't change their operations — they unified them. One platform for bookings, payments, waivers, and follow-up meant every part of the customer journey ran automatically instead of manually.

  • Bookings, payments, and waivers in one place — no more juggling separate tools
  • Add-ons presented automatically at checkout — not mentioned manually at the desk
  • Abandoned bookings followed up automatically — staff never had to chase
  • Bookings kept coming in even with the calendar closed and no loads flying

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Automation

What the platform handled automatically

  • 315 emails sent — ~42 hours of staff time back in Month 1
  • 7 abandoned bookings followed up — $1,701 recovered with zero staff effort
  • Add-ons offered at checkout automatically — attach rate jumped from 9.7% to 53.8%

No setup fees. No contracts.

Get your DZ running like this before next weekend

EZDZ brings manifest, bookings, waivers, payments, and automation together in one platform built specifically for drop zones. No setup fees. No long-term contracts.