# Account & access

> Create your EZDZ account, complete your jumper profile (including what to enter if you have no USPA membership), register at your dropzone, and get your admin or staff role.

Source: https://ezdzskydive.com/docs/account-and-access · Last updated: 2026-11-03 · Audience: DZ admins and staff · Support: door@ezdz.xyz

Everyone on your team, admin or staff, has a normal EZDZ account first. Your role is then added to that account. This page covers each step.

## Create your account

1. Open the **app link** your EZDZ contact sent you.
2. Click **Sign In / Sign Up** in the top right, then choose the **Create account** tab.
3. Enter your **Full name**, **Email**, and a **Password** (at least 6 characters), then confirm the password.
4. Tick **I agree to the Terms of Service and Privacy Policy** and click **Create Account**.

You're signed in right away. Forgot your password later? Use **Forgot password?** on the sign-in tab and we'll email you a reset link.

> **Use your real name**
>
> Use the same first and last name that appears on your USPA record. USPA lookups match on name, and a nickname or initial can cause a "not found" result. See [USPA verification](https://ezdzskydive.com/docs/uspa-verification).

## Complete your profile

EZDZ asks for your jumper profile when you register at a dropzone. If anything is missing you'll see **Finish your jumper profile to register** with a **Complete profile** button.

The form is titled **Complete Your Jumper Profile**.

| Field | Required? | What to enter |
| --- | --- | --- |
| License Number | Yes | Just the number, like `12345`. We add the letter for you |
| License Level | Yes | A, B, C, or D License |
| Emergency Contact Name | Yes | Someone the dropzone can call in an emergency |
| Emergency Contact Phone | Yes | Their phone number |
| Exit Weight (lbs) | Yes | Your real weight **including gear**. The dropzone uses it to plan loads |
| Canopy Size (sqft) | Yes | Your canopy size |
| Total Jumps | No | Your current jump count |
| Experience Level | No | Beginner (0-50), Intermediate (50-200), Advanced (200-500), Expert (500+) |
| Nickname, Date of Birth | No | Optional |
| Canopy Type | No | For example Sabre 2 or Katana |
| Medical Conditions or Medications | No | Shared with medical personnel only if needed |

### Staff without a license or USPA membership

Instructors, office staff, and videographers don't always hold a jump license. The profile still needs a value, so:

- **License Number:** enter `00000` and choose **A License**. The link **Fill it in for me** does this in one click.
- **Canopy Size:** if you don't own a canopy, enter `190`. You can change it later in Settings.
- **Exit Weight:** enter your real weight with gear.
- **USPA member number:** leave it blank. It's optional and is entered separately in your account settings (see below).

You can update any of this later under **Settings → Your Profile & Settings**.

### Adding your USPA member number

Open your dashboard, go to **Settings**, find **USPA Membership**, and fill in **USPA Member Number**. This is your numeric USPA ID (like `95031`), **not** your license number (like `D-17516`). It's optional, and it speeds up verification at dropzones that use USPA checks.

## Register at your dropzone

1. Open your dashboard and go to the **Manifest** page.
2. In **Your Dropzone**, pick your dropzone.
3. Click **Register at {Dropzone name}**. If your profile is incomplete, finish it first.

Registration is instant. You become a **Fun Jumper** at that dropzone, which is the starting role for everyone.

## Get your admin or staff role

Registering doesn't make you an admin. Someone with admin rights raises your role:

- **Your EZDZ contact** can do it. Email door@ezdz.xyz or tell the person who onboarded you.
- **An existing DZ admin or owner** can do it under **Settings → Manage Staff**. Find your name and use the **Role** dropdown (Fun Jumper, DZ Staff, DZ Admin, DZ Owner), then **Save**.

> **Sign out and back in**
>
> Your role is loaded when you sign in. After it changes, **sign out and sign back in** (or reload the page) before **DZ Admin** shows up in the top navigation.

> **New staff don't appear in Manage Staff until they register**
>
> Manage Staff lists people who are already registered at your dropzone. If you can't find someone, ask them to create an account and click **Register at {Dropzone name}** first.

### Instructor and pilot flags

Two switches in **Manage Staff** matter for the day-to-day:

- **Is Instructor** marks someone as a tandem or AFF instructor. It applies to the person everywhere, not just one dropzone.
- **Is Pilot** is set per dropzone. Only people flagged as pilots show up in the **Pilot (Optional)** list when you create a load.

## Roles at a glance

| Role | Typical person | Notes |
| --- | --- | --- |
| DZ Owner | Dropzone owner | Full control for your dropzone |
| DZ Admin | Manager | Full control for your dropzone, including Settings |
| DZ Staff | Manifest and desk staff | Operations. Most Settings tabs are hidden; Manage Staff is available |
| Fun Jumper | Licensed jumpers | Own dashboard, tickets, self-manifest |

You can't remove the last admin or owner. Assign another one first.